| Tagline | AI agents for customer service that feel human | Interactive chat-style forms that get 3x more leads |
| Category | Customer Support | Customer Support |
| Best for | Businesses replacing scripted chatbots with AI support agents that can actually resolve tickets and complete tasks, not just answer FAQs. | Small businesses, agencies, and marketers who want higher-converting lead capture, booking, and feedback forms on their website without writing code. |
| Pricing | No permanent free plan, but a 7-day free trial with no credit card required. Paid plans from $35/mo (Lite) to $377/mo (Scale), with 2 free months on yearly billing; custom Enterprise pricing available. | Free plan available (100 responses/month, 3 forms, 1 workspace, no credit card). Paid plans from $14/mo (Lite) to $149/mo (Unlimited), billed yearly with 3 months free. |
| Rating | 4.6 / 5 | 4.6 / 5 |
| Pros | - • AI Actions let agents complete real tasks (book meetings, show invoices, update records), not just answer questions
- • Auto-retrain keeps agents current with your latest website content and docs automatically
- • Seamless handoff to a live human agent with full conversation context when needed
- • Access to a wide range of models (GPT-5.2, Claude 4.5, Gemini 3.1 Pro, DeepSeek) across all plans
- • Integrates with Google Drive, Notion, Slack, Zendesk, Crisp, Zapier, and more
- • 7-day free trial with no credit card required
| - • Interactive chat-style forms convert up to 3x better than static forms per Collectchat's data
- • AI Form Builder generates a full form from a plain-English description
- • Accepts payments, bookings, and file uploads directly inside the conversation, no extra pages needed
- • Conditional logic (logical jump) personalizes the form flow based on earlier answers
- • Deploy as a widget, standalone link, or inline embed, whichever fits the use case
- • Genuinely free plan with no credit card required to start
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| Cons | - • No permanent free plan — pricing starts at $35/mo after the trial
- • Only 1 AI agent and 1,250 credits/month on the entry Lite plan
- • Custom domain and removing ChatNode branding require the pricier Scale plan or paid add-ons
| - • Free plan is capped at 100 responses/month and 3 forms
- • Payments, WhatsApp forwarding, and phone OTP validation require the Standard plan or above
- • Custom domain and unlimited team members are reserved for the priciest Unlimited plan
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