C
Customer Support
AI agents for customer service that feel human
AI ChatbotCustomer SupportAI Agents
ChatNode turns your website and business data into AI support agents that answer customers 24/7 and complete real tasks through AI Actions — booking meetings, showing invoices, or updating records. Agents auto-retrain on your latest content, hand off to a live human with full conversation context when needed, and deploy across your website, Slack, Notion, and more.
- Best for
- Businesses replacing scripted chatbots with AI support agents that can actually resolve tickets and complete tasks, not just answer FAQs.
- Pricing
- No permanent free plan, but a 7-day free trial with no credit card required. Paid plans from $35/mo (Lite) to $377/mo (Scale), with 2 free months on yearly billing; custom Enterprise pricing available.
Core features
- • AI agents trained on your website, docs, and knowledge base
- • AI Actions: custom API calls, Stripe billing, Calendly/Cal.com booking, lead capture
- • Auto-retrain for continuously up-to-date knowledge
- • Live agent handoff with full conversation context
- • Deploy on your website, Slack, Notion, and other channels
- • Analytics: satisfaction, popular topics, conversation volume
- • Visual AI agent designer with no-code setup
- • Multilingual support and brand-voice customization
Use cases
- 1. Replacing a scripted chatbot with an AI agent that resolves real support tickets
- 2. Automating meeting bookings, invoice lookups, or record updates through chat
- 3. Deflecting repetitive FAQ traffic from a human support team
- 4. Capturing and qualifying leads directly from website chat
- 5. Giving support agents full context when a conversation needs a human handoff
How to use
Train an AI agent by crawling your website and adding docs or knowledge bases, then set its brand voice and policies. Add AI Actions for tasks like booking meetings or capturing leads, embed the agent on your site or connect it to Slack/Notion, and monitor performance with analytics — escalating to a live agent when a conversation needs a human.
Pricing plans
Lite
$35/mo
- • 1 AI agent, 5 AI Actions per agent
- • 1,250 credits/month, access to all models
- • API access, unlimited files & URLs
- • 12,500,000 characters per AI agent
Standard
$89/mo
- • 3 AI agents, 3 team members
- • 10 AI Actions per agent, 12,500 credits/month
- • Auto-retrain, live agent support
- • Automation integrations, custom avatars
Scale
$377/mo
- • 8 AI agents, 5 team members
- • 20 AI Actions per agent, 50,000 credits/month
- • Custom domain, remove "Powered by ChatNode"
- • Priority support
Enterprise
Custom
- • Unlimited AI agents and members
- • Unlimited messages per month
- • Dedicated account manager
- • Custom features and priority support
FAQ
Does ChatNode have a free plan?
No permanent free plan, but there's a 7-day free trial with no credit card required; paid plans start at $35/mo.
How is ChatNode different from a standard chatbot?
ChatNode's AI agents learn from your business data, adapt responses instead of following scripted flows, complete real tasks via AI Actions, and hand off to a human with full context when needed.
Can the AI agent keep learning from my latest content?
Yes — the auto-retrain feature refreshes the agent's knowledge at set intervals, useful for frequently changing FAQs, pricing, or product details.
Where it holds up
- AI Actions let agents complete real tasks (book meetings, show invoices, update records), not just answer questions
- Auto-retrain keeps agents current with your latest website content and docs automatically
- Seamless handoff to a live human agent with full conversation context when needed
- Access to a wide range of models (GPT-5.2, Claude 4.5, Gemini 3.1 Pro, DeepSeek) across all plans
- Integrates with Google Drive, Notion, Slack, Zendesk, Crisp, Zapier, and more
- 7-day free trial with no credit card required
Where it falls short
- No permanent free plan — pricing starts at $35/mo after the trial
- Only 1 AI agent and 1,250 credits/month on the entry Lite plan
- Custom domain and removing ChatNode branding require the pricier Scale plan or paid add-ons
