| Tagline | AI agents for customer service that feel human | AI agent for your website that answers questions and captures leads |
| Category | Customer Support | Customer Support |
| Best for | Businesses replacing scripted chatbots with AI support agents that can actually resolve tickets and complete tasks, not just answer FAQs. | SaaS, e-commerce, and agency websites automating frontline customer support and lead capture with a custom-trained AI agent |
| Pricing | No permanent free plan, but a 7-day free trial with no credit card required. Paid plans from $35/mo (Lite) to $377/mo (Scale), with 2 free months on yearly billing; custom Enterprise pricing available. | Free plan (30 message credits/mo); Starter $29/mo; Pro $79/mo; Growth $249/mo; Business $499/mo — paid plans include a 7-day free trial |
| Rating | 4.6 / 5 | 4.5 / 5 |
| Pros | - • AI Actions let agents complete real tasks (book meetings, show invoices, update records), not just answer questions
- • Auto-retrain keeps agents current with your latest website content and docs automatically
- • Seamless handoff to a live human agent with full conversation context when needed
- • Access to a wide range of models (GPT-5.2, Claude 4.5, Gemini 3.1 Pro, DeepSeek) across all plans
- • Integrates with Google Drive, Notion, Slack, Zendesk, Crisp, Zapier, and more
- • 7-day free trial with no credit card required
| - • Genuinely usable free plan (30 message credits, 1 agent) with no credit card required to start
- • Trains on your whole site, docs, PDFs, and videos automatically — not just a manually-written FAQ
- • Takes real actions (books meetings, looks up orders, captures leads) instead of just answering questions
- • Responds natively in 95+ languages and escalates to a human with full context when needed
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| Cons | - • No permanent free plan — pricing starts at $35/mo after the trial
- • Only 1 AI agent and 1,250 credits/month on the entry Lite plan
- • Custom domain and removing ChatNode branding require the pricier Scale plan or paid add-ons
| - • Message credits are metered per plan; heavy-traffic sites will need Pro or higher, or pay $25 per extra 1,000 credits
- • Advanced AI models (Anthropic, Google, xAI) and BYOK are locked behind the Pro plan and up
- • Custom domain, daily source sync, and white-label agency features only unlock on Growth/Business
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