TrueReview is worth it if you run a local or multi-location business and want to ask every customer for a Google review by SMS or email, then answer new reviews with AI — the 14-day trial includes up to 250 review requests, and Starter at $29/mo billed annually covers one location. It is less appealing if you need SMS on the cheapest plan, since Starter sends email requests only.
TrueReview is a review management platform for local and multi-location businesses such as dental, legal, automotive, real estate, and med spa practices. It sends review requests by SMS and email, monitors reviews across major platforms from one dashboard, and uses AI to suggest and generate responses, tag reviews, and analyze sentiment. Review Radar scans incoming Google reviews for possible policy violations, and embeddable widgets show your reviews on your website.
| Plan | Price | What You Get |
|---|---|---|
| Starter | $29/mo billed annually ($49/mo monthly) | 250 review requests per month, email only; 1 location and 1 campaign; up to 3 review sources; 5 AI response suggestions per month |
| Small Business | $59/mo billed annually ($99/mo monthly) | 500 requests per month with 1 SMS plus a 3-step email follow-up; 1 location and 1 campaign; up to 5 review sources and 1 added teammate; AI Review Response Generator |
| Premium | $179/mo billed annually ($299/mo monthly) | 2,500 requests per month with multi-step SMS and email sequences; 5 locations; unlimited campaigns and teammates; AI auto-tagging |
There is a 14-day free trial with up to 250 review requests, but no permanent free plan. Additional locations cost $39/mo each. The pricing page shows inconsistent savings figures for annual billing, so confirm current prices before you buy.
Pros
Cons
TrueReview fits local service businesses and small chains that win customers through Google reviews and want a repeatable way to ask for them. It suits teams that would rather have AI draft replies than write each one by hand. It is a weaker fit if you only need a one-off review link, or if you need SMS requests at the lowest price, since that starts with the $59/mo Small Business plan.
Is there a TrueReview free trial? Yes, a 14-day free trial that includes up to 250 SMS and email review requests. There is no permanent free plan.
How much does TrueReview cost? Starter is $29/mo billed annually ($49/mo monthly), Small Business is $59/mo annually ($99/mo monthly), and Premium is $179/mo annually ($299/mo monthly).
Does TrueReview use AI? Yes. It generates and suggests review responses, can reply automatically to new Google reviews, tags reviews, and analyzes sentiment on higher plans.
Can it manage more than one location? Yes. Premium includes 5 locations, and additional locations cost $39/mo each.
Thomas
Founder
Thomas is the founder of AIPick.info and an avid AI enthusiast dedicated to testing and reviewing the latest tools. He believes technology should make life easier and more enjoyable for everyone. Beyond providing practical reviews, Thomas aims to build an uplifting space where AI feels accessible, delivering insights with energy, positivity, and a commitment to helping others innovate with a smile.
