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Marketing
Review management platform that automates Google review requests and AI replies
Review ManagementGoogle ReviewsLocal Business
TrueReview is a review management platform for local and multi-location businesses. It sends review requests by SMS and email (individually, in bulk from a CSV, through automated campaigns, or via Zapier and API), monitors reviews across major platforms from one dashboard, and uses AI to suggest and generate review responses, tag reviews, and analyze sentiment. Review Radar scans incoming Google reviews for possible policy violations, and embeddable widgets show your reviews on your website.
- Best for
- Local and multi-location businesses such as dental, legal, automotive, real estate, and med spa practices that want more Google reviews, faster replies, and one place to monitor reputation.
- Pricing
- 14-day free trial with up to 250 review requests, no permanent free plan. Starter $29/mo billed annually ($49/mo monthly), Small Business $59/mo annually ($99/mo monthly), Premium $179/mo annually ($299/mo monthly). Additional locations are $39/mo each.
Core features
- • Review requests by SMS and email, in bulk, by campaign, or through Zapier and API
- • Review monitoring across major platforms from one dashboard
- • AI review response generator and automated replies to new Google reviews
- • AI review tagging, filtering, and sentiment analysis (higher tiers)
- • Review Radar that scans Google reviews for possible policy violations
- • Embeddable review widgets for Google, Facebook, Trustpilot, Tripadvisor, and more
- • Multi-location management, teammate permissions, QR codes, and shareable links
- • Integrations with Zapier, Square, Google Sheets, Acuity Scheduling, ServiceTitan, and more
Use cases
- 1. Asking every customer for a Google review by SMS or email after a visit
- 2. Replying to new reviews faster with AI-written responses
- 3. Monitoring reviews across several locations from one dashboard
- 4. Showing your best reviews on your website with embeddable widgets
How to use
Start the free trial, connect your Google Business Profile and other review sources, and import your customers or connect Zapier or your scheduling tool. Send review requests by SMS or email, then respond to new reviews with the AI response generator and track results in the dashboard.
Pricing plans
Starter
$29/mo billed annually ($49/mo monthly)
- • 250 review requests per month, email only
- • 1 location and 1 campaign
- • Up to 3 review sources monitored, single user
- • 5 AI response suggestions per month
Small Business
$59/mo billed annually ($99/mo monthly)
- • 500 review requests per month, 1 SMS plus a 3-step email follow-up
- • 1 location and 1 campaign
- • Up to 5 review sources and 1 added teammate
- • AI Review Response Generator and manual tagging
Premium
$179/mo billed annually ($299/mo monthly)
- • 2,500 review requests per month with multi-step SMS and email sequences
- • 5 locations included, unlimited campaigns and teammates
- • All supported review sources
- • AI Review Response Generator and AI auto-tagging
FAQ
Is there a free trial?
Yes, a 14-day free trial that includes up to 250 SMS and email review requests. There is no permanent free plan.
How much does TrueReview cost?
Starter is $29/mo billed annually ($49/mo monthly), Small Business is $59/mo annually ($99/mo monthly), and Premium is $179/mo annually ($299/mo monthly).
Does TrueReview use AI?
Yes. It generates and suggests review responses, can reply automatically to new Google reviews, tags reviews, and analyzes sentiment on higher plans.
Where it holds up
- Built around getting and managing Google reviews for local and multi-location businesses
- AI writes review responses and can reply automatically to new reviews
- Review Radar flags possible policy-violating reviews and guides reporting
- 14-day free trial that includes up to 250 review requests
Where it falls short
- No permanent free plan, and the Starter plan sends email requests only, not SMS
- Additional locations cost $39/mo each, and AI auto-tagging is limited to the Premium plan
- The pricing page shows inconsistent savings figures for annual billing, so confirm current prices
